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Ted Brown Music Privacy Policy
This Privacy Policy ("Policy") describes how Ted Brown Music ("Ted Brown Music", "we", or "us") collects, uses, and discloses information related to our customers and prospective customers, visitors to Ted Brown Music retail stores, and users of our websites and mobile applications, as well as associated services (collectively, the "Services"). Your use of our Sites is subject to the Ted Brown Music Terms of Use, available at https://www.tedbrownmusic.com/
Scope
This Policy applies to our collection, use, and disclosure of personal information related to:
- Users of our website tedbrownmusic.com, as well as any mobile applications, other websites, applications and online services that display or link to this Policy (collectively, the "Site");
- Customers and prospective customers, including individuals who purchase our products through affiliate and other third party retailers;
- Visitors to Ted Brown Music stores (each, a "Store"); and
- Individuals who otherwise interact or communicate with us related to our Services.
Personal Information. In general, personal information includes any information that identifies, relates to, describes, or is reasonably capable of being associated, linked or linkable with a particular individual.
Not Covered by this Notice. This Privacy Policy does not apply to job applicants or to Ted Brown Music employees and non-employee workers, whose personal information is subject to different privacy notices.
By disclosing your personal information to us, interacting with us, or using our Services, you understand and agree that Ted Brown Music may collect, use and disclose your personal information in accordance with this Privacy Policy. If required by applicable law, we will obtain your consent to our collection, use, transfer, and disclosure of your personal information.
Collection of Personal Information
The personal information we collect varies depending upon the nature of the Services provided or used and our interactions with individuals.
Sources of Personal Information. We may collect personal information about individuals:
- Directly from you: such as when you create an online account with us, make a purchase, participate in contests and promotions we offer, attend our events, or register to receive marketing and other communications from us, or contact us for customer support purposes.
- From third parties: such as affiliate and other third-party retailers that sell our products, public records, third-party providers of services to us (e.g., fraud detection, identity verification, and security), consumer data resellers, social networks, joint marketing partners and affiliate companies.
- Related to your use of our Services: including information we collect automatically when you use our Sites, visit a Store, or interact with us, or information we derive about you and your preferences or interests based on the personal information we collect and our interactions with you.
Information We Collect From You. We may collect personal information from you related to:
- Registration, accounts and profiles: when you register for an account with we collect your name and email and password; we may also collect additional information such as your preferences, location and payment details.
- Purchases, orders and payments: if you make a purchase, submit an order, return items, or sign up for certain Services, we collect information in order to process your payment, order, or refund, fulfill your order, including name, billing, and shipping address and details, payment type, as well as credit card number or other payment account details (e.g., PayPal).
- Marketing, surveys, and events: if you sign up to receive news, updates, offers, and other marketing communications from us, we may collect name, contact information about your preferences. We may also collect name, age, email address, and other information when you participate in contests, sweepstakes, events, or activities offered by us (collectively, "events") or submit surveys or feedback to us.
- Your communications and requests: when you email us, call us, or otherwise send us communications, we collect and maintain a record of your contact details, communications, and our responses.
- User content: if you post content or submit reviews and comments to us ("User Content"), we may maintain a record of your User Content, including the location, date, and time of submission.
- Mobile applications: if you use our mobile applications, we collect information on and/or through these mobile applications, which may include (with your permission) access to your location, camera, photos, and contacts, as well as permission to send you push notifications.
Information We Collect from Third Parties. We may collect personal information about you from third-party sources (which may be combined with other personal information we have collected about you), such as:
- Third-party retailers: if you purchase our products from a third-party retailer, we receive information from that third party for order processing and fulfillment, returns and refund processing, warranty, and related purposes, which may include name, contact information, shipping, and other order details.
- Social media: if you choose to link, create, or log in to your Services account with a social media service (e.g., Twitter, Facebook, Instagram, etc.), we collect your permission to access certain information from your profile with that social media service. If you post or if you engage with a separate social media service or interact with us on our page with any social media service, we may collect personal information about you related to those interactions.
- Other: we may obtain personal information, such as demographic information or updated contact details, from third parties; we may also collect information from public records.
Information We Collect or Derive About You. We may collect or derive personal information about you, your use of our Sites and Apps, visits to our Stores, or other interactions with us.
- Sites and Apps: We and our third-party providers may use cookies, pixels, tags, log files, and other technologies to collect information about a user from their browser or device, including, without limitation, your browser type, device type, operating system, software version, phone model, phone operating system, platform-dependent information, requested document, referring URL, date and time of your visit, clickstream data (e.g. about the pages you view, links you click and date and time stamps for your activities on our Sites) and the IP address associated with your transactions in the system. This information that we collect automatically may be linked with other personal information we have collected. For more information, see the Cookies and Tracking section below.
- Stores: In addition, when you visit a Store, we may collect personal information about you automatically through CCTV footage. If you contact us by phone, we may record our calls with you for quality, training, and protection purposes and to increase our understanding of our customers, and for other research and analytical purposes.
- Audiovisual recordings of lessons: We reserve the right to record our lessons for the safety and protection of our students and instructors, to monitor for quality control, and to assist us in the defense of any legal claims.
- Profile and Interests: we may create profiles relating to you in order to show you the content that we think you might be interested in and reach you with more relevant ads and marketing.
Use of Personal Information
Ted Brown Music may use personal information collected from you and other information collected automatically for a variety of purposes, including, without limitation, to:
- Providing support and services: including to provide our Services, operate our Sites, Apps, and online services, and interact with you in our Stores; to communicate with you about your access to and use of our Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments and provide technical support; and for other customer service and support purposes.
- Analyzing and improving our business: including to better understand how users access and use our Services and Sites, to evaluate and improve our Sites, Services, and business operations, and to develop new features, offerings, and services; to conduct surveys and other evaluations (such as customer satisfaction surveys); to monitor consumer interest in our products and Services; to troubleshoot problems that may arise on the Sites; to improve the accuracy of our customer database; to increase our understanding of our customer database; to increase our understanding of our customers; and for other research and analytical purposes.
- Personalizing content and experiences: including to tailor content we send or display on our Sites and other Services; to offer location customization and personalized help and instructions; and to otherwise personalize your experiences. To assist in these purposes, as well as the other purposes identified in this Policy, at certain times, we create a profile relating to you in order to show you the content that we think you might be interested in and to display the content according to your preferences.
- Advertising, marketing, and promotional purposes: including to reach you with more relevant ads and to evaluate, measure and improve the effectiveness of our ad campaigns; to send you newsletters, offers, or other information we think may interest you; to contact you about our Services, products, or other information we think may interest you; to identify potential new customers; and to administer promotions, sweepstakes, contests or other special promotions.
- Securing and protecting our business: including to protect and secure our business operations, assets, Services, network, and information and technology resources; to investigate, prevent, detect, and take action regarding fraud, unauthorized access, situations involving potential threats to the rights or safety of any person or third party, or other unauthorized activities or misconduct. We reserve the right to make audiovisual recordings of online lessons for the safety and protection of students and teachers, quality monitoring purposes, and to defend any legal rights.
- Defending our legal rights: including to manage and respond to actual and potential legal disputes and claims, and to otherwise establish, defend or protect our rights or interests, including in the context of anticipated or actual litigation with third parties.
- Auditing, reporting, corporate governance, and internal operations: including relating to financial, tax, and accounting audits; audits and assessments of our operations, privacy, security, and financial controls, risk, and compliance with legal obligations; our general business, accounting, record keeping, and legal functions; and related to any actual or contemplated merger, acquisition, asset sale or transfer, financing, bankruptcy or restructuring of all or part of our business.
- Complying with legal obligations: including to comply with the law, our legal obligations, and legal process, such as warrants, subpoenas, court orders, and regulatory or law enforcement requests.
Aggregate and De-identified Data. We may de-identify the information and create anonymous and aggregated data sets and reports to assess, improve and develop our business, products, and services, prepare benchmarking reports on our industry, and for other research, marketing, and analytics purposes.
Disclosure of Personal Information
We may share or disclose the personal information we collect as follows:
- Service providers: We may disclose personal information with third-party service providers who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, customer service, and/or support providers.
- Third parties: We may share personal information with third parties that provide advertising, campaign measurement, online and/or mobile analytics, and related services. These third parties may receive or access browsing and/or other data about your use of the Services, in order to help us better reach individuals with relevant ads and/or measure our ad campaigns, and/or to better understand how individuals interact with our Sites and Services over time and across devices. We may also transfer and/or sell personal information we collect and/or join together with other businesses to bring selected opportunities to customers or potential customers.
- Subsidiaries and affiliates: We may share your personal information with our affiliated companies (i.e., our parent company and other companies under common ownership, control, or management with us); they may use such personal information for the purposes set out in this Policy.
- Legal compliance: We may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. In addition, we may share certain personal information when we believe that doing so is reasonably necessary to protect the rights, property, and safety of our company and/or others.
- Business transfers: We may disclose and/or transfer personal information as part of any actual or contemplated merger, sale, transfer of assets, acquisition, financing, and/or restructuring of all or part of our business, bankruptcy, or similar event, including related to due diligence conducted prior to such event where permitted by law.
- Protect our rights: We may disclose personal information where we believe it necessary to respond to claims asserted against us, to enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and/or to protect the rights, property or safety of Ted Brown Music or our affiliates, clients, customers and/or others. With regard to audiovisual recordings of online lessons, the recordings are accessible only by approved Ted Brown Music employee administrators and may be shared with legal counsel to protect our rights.
Aggregate and De-identified Data. We may share aggregate or de-identified information with third parties for research, marketing, advertising, analytics, and/or other purposes.
Interest-based Advertising
We work with third-party ad networks, channel partners, affiliates, measurement services, analytics, and others ("third-party ad companies") to display advertising on our Services, and to manage or measure our advertising on third-party sites, social media platforms, mobile apps, and online services, as well as to send you promotional materials or offers via email or direct mail. We and these third-party ad companies may use cookies, pixels tags, and other tools to collect activity information on our Services (as well as on third-party sites and services), as well as IP address, device ID, cookie and advertising IDs, and other identifiers, general location information, and, with your consent, your device's geolocation information; we and these third party ad companies use this information to provide you more relevant ads and content and to evaluate the success of such ads and content.
Custom Lists and Matching. We may create and disclose hashed customer list information (such as name and email address) with third parties—such as Facebook and Twitter—so that we can better target ads and content to you and others with similar interests, within these third-party services. These third parties use the personal information we provide to help us target ads and to enforce their terms, but we do not permit them to use or share the data we submit with other third-party advertisers.
Opt out of targeted ads. You may control how participating third-party ad companies use the information that they collect about your visits to our Sites, and those of third parties, in order to display more relevant targeted advertising to you; for more information and to opt-out go to:
- https://optout.
networkadvertising. org (Network Advertising Initiative) - www.aboutads.info/
choices (Digital Advertising Alliance)
Opting out of participating ad networks does not opt you out of being served advertising. You may continue to receive generic or "contextual" ads on our Services. You may also continue to receive targeted ads on other websites, from companies that do not participate in the above programs.
Collection of Children's Personal Information
Our Sites are not directed to children under the age of 13, and Ted Brown Music does not knowingly collect or maintain personal information online from children we actually know at the time of collection are under the age of 13. Should we discover that we have collected personal information online from a child who is under 13, we will promptly delete that personal information. If you have concerns over the collection of children's personal information on the Sites, please contact us at the information provided in the Contact Us section below. Although our Sites are not directed to children under the age of 13, if your child is engaged in lessons with us and you wish to review or have deleted your child's personal information included in any recordings or records of those lessons, you may so request by contacting us at the location or email address set forth below under 'Contact Us.' We only use the recordings for the safety and protection of students and teachers and quality monitoring purposes, and to defend any legal rights. Recordings will not be used for marketing purposes or any other use. Only approved Ted Brown Music employee administrators and our legal counsel have access to the recordings.
Security
The security of your personal information is important to us. We have put in place safeguards to protect the personal information we protect from unauthorized access, use, and disclosure. However, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe, such as choosing a strong password and logging out of your User account and closing your web browser when finished using the Services.
Links to Third-Party Sites
The Sites provide links to various websites operated by third parties including, but not limited to, third-party sites that display the Ted Brown Music trademarks. This Privacy Policy does not apply to third-party websites that are accessible through the Ted Brown Music Sites unless such website directs users or visitors to this Privacy Policy. When you click on one of these links, you will be transferred out of the Sites and connected to the website of the organization or company that maintains that website. Even if an affiliation exists between the Sites and a third-party website, we exercise no control over linked websites. Each of these linked websites maintains its own independent privacy and data collection policies and procedures. We encourage you to read the privacy policies of those other websites to learn how they collect, use, share, and secure your information before providing any personal information.
Your Rights and Choices
If you need to update your contact details or other personal information provided to us, please contact us as set forth in the Contact Us section below. Residents of certain jurisdictions have additional rights as set forth below, in the Section titled, "Additional Privacy Information for Certain Jurisdiction."
Marketing Choices. You can control your marketing preferences as set forth below:
- Email opt-out: From time to time, Ted Brown Music may notify you by email of special promotions, changes to the Sites, new product lines, or products or service offerings that we think may be of special interest to you. If you decide you no longer want to receive emails notifying you of this information, click here to unsubscribe, or follow the instructions in the promotional message. Email Opt Out requests will be processed within ten (10) days.
- Mailing list: Ted Brown Music may occasionally share its postal mailing list or a part of its mailing list with other organizations. If you do not want your name and address shared with other organizations or do not wish to receive our mailings, please contact us at (253) 272-3211. Please note that requested changes to our postal mailing list may take up to eight (8) weeks to take effect.
Sites Preferences. You may control how we collect and manage certain information through our Sites:
- Targeted advertising: To opt-out of certain targeted advertising by participating advertisers, go to:
- https://optout.
networkadvertising. org (Network Advertising Initiative) - www.aboutads.info/
choices (Digital Advertising Alliance)
- https://optout.
- Mobile applications: You can manage your preferences for push notifications, and access to your device location, camera, photos, and contacts by our App, through the device settings of your mobile device. In some cases, you may not be able to use certain features of the App if you decline certain permissions. For example, you must permit the App to access your device's camera or saved photos in order to use certain features such as the scan barcode feature.
- Browser signals: If our website detects that your browser is transmitting a "global privacy control"—or GPC— signal, we will apply that to opt that browser on your device out of targeting cookies on our website. If you come to our website from a different device or from a different browser on the same device, you will need to apply GPC for that browser and/or device as well. See Section A below, Additional Information for California Residents, for more information about GPC.
Changes to this Privacy Policy
When we make changes to the Privacy Policy, we will change the "Last Updated" date above. If a material change is made to this Privacy Policy, we will endeavor to provide notice in advance of such change, such as by posting notice of that change on the first page of this Privacy Policy or on our homepage, or by emailing your email address of record with us. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Services constitutes your consent to any changes to this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy and/or if you want to exercise any of the rights that you are given under this Privacy Policy, please contact us at:
Ted Brown Music6228 Tacoma Mall Blvd
Tacoma WA, 98409
(253) 272-3211
marketing@
Additional Privacy Information for Certain Jurisdictions
Residents of certain states have additional rights under applicable privacy laws, as described in this section.
If you are a resident of California, please review Subsection A. below for additional information about the categories of personal information we collect about you and your privacy rights under applicable California privacy laws.
Please review Subsection B. below for additional information about the rights residents of Virginia may have under applicable state privacy laws.
Additional Information for California Residents
This subsection provides California residents with additional information regarding our collection, use, and disclosure of their personal information, as well as their privacy rights, under California privacy laws.
In this subsection, we provide additional information to California residents about how we handle their personal information, as required by the California Consumer Privacy Act ("CCPA"). This section does not address or apply to our handling of publicly available information or other personal information that is exempt under the CCPA.
Categories of Personal Information We Collect and Disclose
Our collection, use, and disclosure of personal information about a California resident will vary depending upon the circumstances and nature of our interactions or relationship with such residents. The table below sets out generally the categories of personal information we have collected about California residents, as well as the categories of third parties to whom we may disclose this information for a business or commercial purpose.
Categories of Personal Information & Categories of Third-Party Disclosures
Identifiers: Name, contact information, and other identifiers: identifiers such as a name, username, account name, address, phone number, email address, online identifier, IP address, government-issued identification numbers, or other similar identifiers.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Customer records: paper and electronic customer records containing personal information.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Protected classifications: characteristics of protected classifications under California or federal law such as race, sex, age, religion, national origin, disability, and citizenship.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Commercial Information: including records of real property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Usage data: internet or other electronic network activity Information including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet website, application, or advertisement.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Location data: location information about a particular individual or device.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Audio, video, and other electronic data: audio, electronic, visual, thermal, olfactory, or similar information such as CCTV footage, photographs, audiovisual recordings, and call recordings.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Employment history: professional or employment-related information.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Education information: education information and records.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Profiles and inferences: Inferences drawn from any of the information identified above to create a profile reflecting a resident's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- advertising networks
- data analytics providers
- internet service providers, operating systems, and platforms
- others as required by law (such as disclosures of sweepstakes and contests winners)
Sensitive Personal Information: Information such as Social Security, Driver’s License, Account log-in, debit card or credit card number in combination with any required security or access code, or password.
Applicable Third-Party Disclosures
- service providers
- advisors and agents
- regulators, government entities, and law enforcement
- affiliates and subsidiaries
- others as required by law (such as disclosures of sweepstakes and contests winners)
Sales and Sharing of Personal Information
The CCPA defines a "sale" as disclosing or making available to third-party personal information in exchange for monetary or other valuable consideration, and "sharing" broadly includes disclosing or making available personal information to a third party for purposes of cross-context behavioral advertising. While we do not disclose personal information to third parties in exchange for monetary compensation from such third parties, we do disclose or make available personal information to our affiliated companies, advertising networks, and data analytic providers in order to receive certain services or benefits from them, such as when we allow third-party tags to collect information, such as browsing history on our Sites in order to improve and measure our ad campaigns. Pursuant to the CCPA, the categories of personal information that we may "sell" or "share" include:
- Name, contact information, and other identifiers
- Usage data
- Profiles and inferences
- Customer Records
- Commercial Information
- Profiles and inferences
We do not sell or share sensitive personal information, nor do we sell or share any personal information about individuals who we know are under sixteen (16) years old.
Sources of Personal Information
In general, we may collect the categories of personal information identified in the table above from the following categories of sources:
- Directly from the individual
- Advertising networks
- Data analytics providers
- Social networks
- Internet service providers
- Operating systems and platforms
- Government entities
- Public records
- Affiliate companies
- Business partners
Purposes of Collection, Use, and Disclosure
As described in more detail above in the Sections titled, "Use of Personal Information" and "Disclosure of Personal Information," we collect, use, disclose, and otherwise process the above personal information for the following business or commercial purposes and as otherwise directed or consented to by you:
- Services and support
- Analytics and improvement
- Customization and personalization
- Marketing and advertising
- Security and protection of rights
- General business and operational support
- Legal proceedings and obligations
Sensitive Personal Information
We only use and disclose sensitive personal information as reasonably necessary (i) to perform our services requested by you, (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents, (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain the quality and safety of our services, (v) for compliance with our legal obligations, (vi) to our service providers who perform services on our behalf, and (vii) for purposes other than inferring characteristics about you. We do not use or disclose your sensitive personal information other than as authorized pursuant to section 7027 of the CCPA regulations (Cal. Code. Regs. tit. 11, § 7027 (2022)).
Retention
We retain the personal information we collect only as reasonably necessary for the purposes described above or otherwise disclosed to you at the time of collection. For example, we will retain your account data for as long as you have an active account with us and your transactional data for as long as necessary to comply with our tax, accounting, and recordkeeping obligations, to administer applicable returns, and for research, development, and safety purposes. We may retain personal information for an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims, and comply with legal obligations.
California Residents' Rights
Under the CCPA, California residents have the following rights (subject to certain limitations):
- Opt out of sales and sharing. The right to opt out of our sale and sharing of their personal information.
- To limit certain uses and disclosures of sensitive personal information. The right to limit our use and disclosure of sensitive personal information to those authorized by the CCPA. As noted above, Ted Brown Music only uses sensitive personal information as authorized under the CCPA; thus, this right is not available to California residents.
- Deletion. The right to, at no charge, request the deletion of their personal information that we have collected about them and to have such personal information deleted, except where an exemption applies.
- To know/access. The right to know what personal information we have collected about them, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about them.
- Correction. The right to correct inaccurate personal information that we maintain about them.
- Non-discrimination. The right not to be subject to discriminatory treatment for exercising their rights under the CCPA.
Submitting Requests
Requests to Know/Access, Correct, Limit, and Delete may be submitted:
- Via email to marketing@
tedbrownmusic.com - By phone at (253) 272-3211
We will take steps to verify your request by (i) sending you an email confirmation link which you must click to confirm your request; and (ii) matching the information provided by you with the information we have in our records. You must complete all required fields on our web form (or otherwise provide us with this information via the above toll-free number) to verify your request. We will process your request based upon the personal information in our records that is linked or reasonably linkable to the information provided in your request. In some cases, we may request additional information in order to verify your request or where necessary to process your request. If we are unable to adequately verify a request, we will notify the requestor.
Authorized agents may initiate a request on behalf of another individual online using our web form; authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
Requests to Opt Out
California residents may exercise their right to opt out online by submitting an opt-out via email to [email protected] or by calling us (253) 272-3211. We will apply your opt-out based upon the personal information in our records that is linked or reasonably linkable to the information provided in your request. In addition, our website responds to global privacy control—or "GPC"—signals, which means that if we detect that your browser is communicating a GPC signal, we will process that as a request to opt that particular browser and device out of sales and sharing (i.e., via cookies and tracking tools) on our website. Note that if you come back to our website from a different device or use a different browser on the same device, you will need to opt-out (or set GPC for) that browser and device as well. More information about GPC is available at: https://globalprivacycontrol.org.
Financial Incentives
Ted Brown Music may provide a coupon in exchange for providing certain personal information through the completion of customer surveys. The personal information we collect may relate to your lifestyle, including without limitation, musical skill level and musical instrument preferences. Survey incentives, if provided, are based on our reasonable but sole determination of the estimated value of the personal information provided, which takes into consideration, without limitation, estimates regarding the anticipated revenue generated from such information, the anticipated expenses which might be incurred in the collection, storage, and use of such information in the operation of our business, and other relevant factors related to the estimated value of such information to our business, as permitted under applicable law.
Terms and conditions for any coupon offering would be found on the coupon or on the webpage for the offer during the active period.
You can opt into financial incentives programs which may be offered, including surveys and Rewards Programs, by participating in the programs. You may opt out of such participation at any time.
Your Rights Under California's Shine-the-Light Law
Under California's "Shine the Light" law (Cal. Civ. Code § 1798.83), California residents who provide us with certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third-party sharing in the prior calendar year. California residents who would like to make such a request may submit a request via email to [email protected]. The request should attest to the fact that the requester is a California resident and provide a current California address.
Other State Privacy Rights
Residents of certain states, including Virginia, have additional rights under applicable privacy laws, subject to certain limitations, which may include:
- Correction: The right to correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of the personal information.
- Deletion: To delete their personal information provided to or obtained by us.
- Access: To confirm whether we are processing their personal information and to obtain a copy of their personal information in a portable and, to the extent technically feasible, readily usable format.
- Opt-Out: to opt out of certain types of processing, including:
- to opt out of the "sale" of their personal information.
- to opt out of targeted advertising by us.
- to opt out of any processing of personal information for purposes of making decisions that produce legal or similarly significant effects.
You may submit a request to exercise your privacy rights under Virginia's privacy law by sending us a message at [email protected]. Please provide information regarding the right you wish to exercise in the "Message" box.
To opt out of targeted advertising by us, see the Section above titled, "Your Rights and Choices" for additional information. We will respond to your request as required under the applicable privacy law. If we deny your request, we will provide you with information regarding how you may appeal our decision.