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Experienced Instrument Repair Technician

The Repair Tech position will consist of repairing stock, rental and customer instruments within a reasonable time frame and with integrity and honesty.

ESSENTIAL FUNCTIONS:
- Understands concepts and can perform repairs in the area (s) of expertise (woodwinds, brass, strings, percussion, etc.)
- Estimates customer instruments within 1 business day
- Maintains a regular level of stock instruments
- Stays current with new repair procedures and shares these with the other techs
- Ensure all rental and paid repairs have correct work orders
- Stays updated on new or redesigned products
- Correctly completes repairs in the computer system notating location of completed repairs
- Follows inventory procedures to help maintain accurate inventory numbers
- Ensures billing and ship-to information is correct
Work Environment
- This job operates in an open shop environment with no barriers. This role routinely uses standard office equipment such as computers and phones.
PHYSICAL REQUIREMENTS:
- This position is predominantly sedentary. However, it requires routine use of repair tools and equipment. While performing the essential functions of this position, the employee is regularly required to sit while repairing as well as maneuvering different sized instruments. The employee must also frequently lift and / or move items over 20 pounds. The working condition may occasionally be loud; due to consistent demonstrating of musical instruments.
SKILLS & QUALIFICATIONS:
- At least 3-5 years experience in a repair technician position
- Knowledge of computer databases (knowledge of AIMsi a plus)
- Verbal communication skills
- Instrument repair preferred. Education and experience may substitute for overall qualifications
COMPETENCIES:
- Organizing and Prioritizing
- Attention to detail and accuracy
- Confidentiality
- Problem solving
- Communication / interpersonal skills
- Team work
TRAVEL:
- There is no travel in this position.
SUPERVISORY RESPONSIBILITY:
- This position has no direct reports.
OTHER DUTIES:
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time with or without notice.

If this sounds like the job for you, download our application here. Once you have it filled out, send it to us at [email protected] and we will be in touch. Only local candidates need apply.

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